Here's a list of important marketing jargons that you'll often come across in marketing podcasts, blogs and discussions. Some are often used as acronyms and I've expanded them in the form of a ready reckoner.
- AAARRR funnel OR Pirate funnel: Awareness, Acquisition, Activation, Retention, Referral, Revenue
- A/B testing: It involves creating two versions of a campaign to test its effectiveness. You can learn more about it here as it's a very elaborate topic in itself.
- Bofu: Bottom of the funnel (some examples are: trials, consultations, case studies, demo etc.)
- CTA: Call to action. It's a button or text that encourages your audience to take the desired action like sign up, purchase, subscribe etc.
- CTR: Click through rate is the percentage of people who click on a specific link when they visit a website, email or an ad campaign. This is used to measure effectiveness of an online ad campaign or the success of an email campaign.
- CRO: Conversion rate optimisation is the process of increasing the percentage of website visitors who complete a desired action like who sign up for a newletter, make a purchase etc.
- CPC: Cost-per-click is the cost per click that the company pays to get each click on the pay-per-click (PPC) ads
- CAC: Customer acquisition cost is the cost to convince a potential customer to make a purchase with them.
- CPA: Cost per action is usually applicable for paying an affiliate when a specific action is completed. This action could be watching a video, clicking on a link, making a purchase or filling a form.
- CRM: customer relationship management is the process of analysing and managing their businesses relationships with their customers typically using CRM systems
- Growth hacking: Growth marketing (aka growth hacking) is a process of rapid experimentation across marketing channels and product development to identify the most efficient ways to grow a business.
- Guerilla marketing: Guerilla marketing is an advertising strategy where businesses use unconventional ways (often with an element of surprise) to interact with their target audience to persuade them to buy a product or service.
- Heat maps: Heat maps are visual maps that allow the business to know which elements/ sections of their webpages the visitors interact most with
- ICP: Ideal customer profile is an hypothetical customer that benefits the most from their business offerings and in turn provides significant value to the business.
- KPI: Key performance indicators are actionable and measurable indicators that keep your strategy on track and allow you to manage, control and achieve desired business goals.
- Landing page: Landing page is the webpage that is specifically created to share information on a specific product, service or topic.
- Lead magnet: Lead magnet is referred to a free item or service offered to potential customers with the aim of collecting their contact information for future promotions.
- LTV: Lifetime value (aka customer lifetime value) of a customer is the total estimated profit the business generates from that customer over a lifetime.
- MQL: A marketing qualified lead is a lead that has shown interest in a business’ offerings based on the marketing campaigns. This kind of a lead is more likely to become a customer when compared to other leads.
- MVP: Minimum viable product is an early product with the features that are just enough to persuade a customer to buy it and gain feedback of possible improvements for the future products.
- Native advertising: is the form of advertising that matches the form and content of the platform it is being advertised on.
- Net promoter score is the percentage of customers who are likely to refer a particular business’s products or services to their friends, families or colleagues.
- OMTM: One metric that matters. It's a metric your business cares the most about in the current stage of your business.
- Product-market fit: If there is a good product-market fit, it means that the demand is good enough to sell the product. This means the cost of advertising and CPA of the product would be lower.
- SEM: Search engine marketing is a way to increase a website’s visibility on search engines through paid advertising.
- SEO: Search engine optimization is the process of adapting web pages, content and the distribution of the content to get more traffic from organic (unpaid) search engine results.
- SERP: Search engine results page is the list of web pages served to users when they search on search engines.
- TOFU: Top of the funnel (Blog posts, eBooks and and stuff shared with people who are looking for information about the product or service)
- T-shaped marketer: Someone who is knowledgeable in more than one marketing facets, but specializes in one of them.
- UTM codes: Urchin tracking modules codes are used to track the source and medium of traffic on a website. UTM tags added to a webpage link before sharing it on your different marketing campaigns can allow you to track from which campaign does the traffic flow to your webpage.
- Wow moment: is when you exceed your customer expectations or when you deliver something extraordinary that your competitors do not deliver.
- XML sitemap: it lists all the important web pages on a website. This allows the search engines to understand the structure of the entire website
Nice list. Had idea to create similiar post.
Great compilation. Few other jargons that I can think of are- ARR, MRR, B2B, B2C, CMS, CPL, CAC, ICP, POC, USP .. the list never ends :)