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1. They don't have money
And what little they do is aimed at making sales or building the early product. If your service doesn't do those two things really well, it's not a good fit.
Founders also tend to be (rightly so) very price sensitive. With large companies, you can leave plenty of room for margin because a middle manager has a budget that is independent from his mortgage. A founder is either giving up a piece of his company (equity to investors) or personal savings to buy your product.
2. They don't know what they need yet
Most startups should begin their market/sales validation by doing things that don't scale. Software tools tend to help with scaling problems, not validation problems. The possible exception here is simple, no-code tools, but that space is getting crowded and the tech bar is high.
3. They won't be around for long
The average lifetime of a new company is just 20 months. That includes the time before they found your product, so you won't get many long-term users if you are working with startups.
4. Startups should take risks on their product, not yours
Finally, experienced startup founders know that technology can be a huge leverage point, but taking unnecessary risk is foolish. They should be building their own product not helping you get early feedback on yours.
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Snippets
- Newsletter industry going through revolution. Twitter acquired Revue - made it free and 5% fees on paid newsletters. Forbes is also stepping into paid newsletter things - 50/50 spilt between creators and Forbes and unlimited ad money share for them as well. Finally, The Everything Bundle graduated from Substack, now it's every.to.
- According to Patrick Tanguay, Twitter is playing a big game now. Users can attach a credit card or a Square Cash account to Twitter, and sell access to Revue content on Twitter as well as allowing users to upgrade to "Twitter Proβ, which would give them a badge on their avatar like the blue-check verified badge.
- GitLab removes its 'starter' tier - $4/mo'. So users have to upgrade to Premium plan - $19/mo or downgrade to the free tier and lose some features.
- Paradox of Price - You'd think the more expensive something is that the person buying it would want more accountability. In reality, it's less, because the people who can afford to pay that much money understand that you're the expert, not them. Cheaper people don't understand that, they want to stretch their dollar, which makes them worse customers.
- SaaS case studies - in-depth collection of 20+ marketing case studies of brands and SaaS.
Twitter users attach a credit card (or a Square Cash account.
Worth Reading
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How companies want to sell to customers VS how customers actually want to buy
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