Mezo Raises $6M Seed Round for Its Building Repair Platform

Mezo’s platform helps renters submit maintenance requests to building management.
Written by Abel Rodriguez
December 7, 2022Updated: December 9, 2022
Mezo's founding team Erin Karam, Mike Travalini, John Botica.
Mezo's founding team, pictured from left, is Erin Karam, Mike Travalini and John Botica. | Photo: Mezo

Repairing broken toilets or faulty light switches is part of managing a building, but it can often be difficult to find the exact fix for an issue, resulting in lost time and money.

To help building managers respond to maintenance requests, Mezo is making it easier for tenants to report issues through its platform, which recently secured new funding.

Mezo, a tech platform for renters and property managers, announced Wednesday that it raised $6 million in funding in a round co-led by Chicago Ventures and Building Ventures. The 81 Collection and several angel investors also participated in the round. 

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Mezo is a communications platform that enables property managers and owners to better respond to maintenance requests and solve issues on the first attempt. With the platform, renters can type out the issues that need fixing and upload photos and videos.

For simple fixes, the platform will help them troubleshoot the issue themselves. For more complex issues needing further assistance, the platform will relay the information and photos to building management, which will then decide on the best solution.

Founded in 2020, Mezo currently serves over 70,00 residents. The company said its platform helps building managers resolve maintenance issues on the first try.

“Despite being the largest controllable cost center for rental property owners, residential maintenance remains a black box,” Mike Travalini, Mezo co-founder and CEO, said in a statement. “Renters often struggle to accurately articulate what is wrong. ... Mezo makes one trip resolution possible for all home maintenance needs.” 

According to Mezo, part of the reason its platform has been well-received is due to rising home mortgage interest rates that have driven more people to rent instead of buying a home.

“Mezo can save residential real estate owners valuable time and money by introducing the visibility and responsiveness currently lacking from property maintenance operations,” Heather Widman, a partner at Building Ventures, said in a statement.

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