Explore the Passenger Experience and Airplane Interior Design Onboard Scheduled Airlines Worldwide on Your iOS, Kindle and Android-Based Mobile Devices.

The only comprehensive survey of the aircraft cabin environment from the 1970s to the present day. An ideal source for those wanting to learn or simply reminisce about the evolution of airline cabins and inflight service.
Airliner World
About the Author

A Consultant with Extensive Experience in the Aviation Industry

Jennifer Coutts Clay is an aviation professional with extensive expertise and an impressive career spanning over four decades. She has held key roles at British Airways, Pan American World Airways, South African Airways and United Express, contributing significantly to the development of the aviation industry. As Principal of J. Clay Consulting, she continues to provide valuable expertise to various organizations, reflecting her passion for aviation and commitment to innovation. Jennifer answers Frequently Asked Questions (FAQs) on SeatMaps.com.

About the Book

The ONLY Book Featuring the Extraordinary Progress of Jetliner Interiors — Now Available as an Interactive E-BOOK!

Prepare for take-off with this fascinating and pioneering interactive E-BOOK about aircraft cabins, airplane interior design, and passenger accommodations. Like everything else, jetliner interiors have changed over the years. All those who have noticed the metamorphosis plus anyone who is interested in the history, evolution, and development of aircraft cabin interiors will enjoy JETLINER CABINS: Evolution & Innovation by longtime airline consultant Jennifer Coutts Clay.

The overall text, covering Product Branding, Passenger Experience, Cabin Maintenance and Marketing Challenge, has been greatly extended and provides hyperlinks for direct access to the websites of 500+ organizations mentioned in the E-BOOK.

Click points throughout the text carry Readers to multiple Picture Galleries that display the main classes of travel, related portfolio material and customer collectibles such as Amenity Kits, Bag Tags, Menu Cards and Timetables/Configurations — a total of 8,000+ images. (Click on the Picture Portfolio to see previews of the expanded Picture Galleries.)

Grateful acknowledgement is given to the airlines and other organizations credited in this book for permission to use their photographs. Other images, also credited, come from publicly available sources, for example, company sales brochures and websites. Pictures that are displayed without photo credits come from the Collection of J. Clay Consulting.

The inside story of flying...the evolution of cabin design...lavishly illustrated...a must-read for anyone with...a love of aviation.
British Airways News

Closely-researched Case Studies, Guest Essays and Comments from 50+ International Specialists provide analyses of major airline cabin-marketing campaigns. If you hanker for the glory days of flying, the Concorde presentation has been expanded, and you will find Case Studies featuring cabin programmes implemented by Braniff and Pan Am.

A Search facility for selected keywords, a detailed index and convenient cross-reference points provide ease of navigation to selected topics of interest.

If you are interested in future cabin developments, don’t miss the comprehensive Chapter 15/Green Advances: Superior Interiors, the extended Chapter 8/Accessibility: Special Needs and a Case Study entitled 2021 Flying Healthy.

The new updated edition of this unique book is beautifully illustrated and written with great knowledge and understanding of the airline industry...
AirGuideOnline.com
Jennifer signing paperbacks
Special Focus

Behind the Scenes of Jetliner Travel and Addressing Passenger Satisfaction Standards

Discover the Evolution of Cabin Design and Enhance Your Knowledge of the Air Travel Experience with In-Depth Insights and Expert Analysis.

Comprehensive Survey

Gain an understanding of the aesthetics, design, technology and evolutionary trends of airplane interior designs — valuable knowledge for aviation professionals and enthusiasts alike.

Historical Perspective

Investigate developments in cabin floor plans, safety regulation requirements and passenger amenities, highlighting significant upgrades that enhance
the modern air travel experience.

Design Inspiration

Examine cabin installation schemes, materials and ergonomic considerations, including sustainability—practical insights for those
in small-space
architecture and industrial design.

Passenger Satisfaction

Learn how cabin design impacts personal comfort, convenience, and accessibility in order to gain insight for improving
well-being and overall measures of passenger satisfaction.

Experience Anywhere, Anytime: Download the interactive
E-BOOK Today!

Embark on a journey through the evolution of passenger air travel since the beginning of the Jet Age. Delve into the fascinating world of commercial airplane interior design, from the early innovations to the state-of-the-art accommodations of today. Whether you’re an aviation enthusiast, an interior design aficionado or someone simply curious about the principal elements of air travel, this E-BOOK offers insights into the development of cabin interiors, seating arrangements and passenger experience.

JETLINER CABINS: Evolution & Innovation by Jennifer Coutts Clay is available for download on Apple Books, App Store, Kindle, and Google Play, Immerse yourself in the intricate details and captivating narratives that define the modern jetliner experience. Grab your copy now and soar through the skies from the comfort of your own device!

E-BOOK Preview

Experience the stunning imagery and engaging writing of JETLINER CABINS: Innovation and Evolution with this sample chapter.

Click on the arrows to read through Chapter 4/Aero Identity.

JETLINER CABINS Videos

JETLINER CABINS:
Evolution & Innovation

Click to buy the
interactive E-BOOK.

ISBN 0-979-8-218-33203-7

A source reference for aviation industry professionals and enthusiasts alike…The depth of information is remarkable, and I would thoroughly recommend it to those wanting to learn, or simply reminisce, about the evolution of airline cabins and inflight service.

Tom Allett - Airports International

While this book is undeniably a paean to the modern commercial air travel industry and the skill and ingenuity of its design and maintenance personnel, it also takes a considered look forward, beyong a time of coronavirus, to the challenges ahead.

Steve Lodewyke - Inflight magazine
JETLINER CABINS is a Proud Sponsor of:
PanAm Museum Foundation